Existing NDIS and Qld worker screening

If you already hold a Queensland issued worker screening card (NDIS or state-based) which was issued after 1 February 2021, you can access a range of services to manage your existing clearance, including letting us know of any changes in your circumstances or details, or to request a replacement card. 

My Worker Portal

If you are registered for Online Services you can access My Worker portal to:

  • Commence, save and lodge a Disability Worker Screening application (including a combined disability worker screening application and blue card application).  
  • Update your personal details including your name, address and contact details
  • View the status of your application
  • Notify of a change in engagement (starting or ending work for an employer/organisation)
  • Request a replacement card
  • Withdraw an application that has not yet been decided.

Login to Worker Portal

Note: The online application works best using current browsers such as Chrome, Firefox, Safari or Edge. There may be compatibility issues with older browsers, such as Internet Explorer 11 or earlier.

Over the coming weeks the range of services availble via the Worker Portal will increase.

In the meantime you can complete and submit a form from the list below.

Submitting a renewal application

Is your state-based clearance due for renewal?

On 1 February 2021 a new screening system for the disability sector started in Queensland. This included screening for workers providing state-funded disability supports and services outside the NDIS. We call this a Queensland disability worker screening check.

Examples of workers who need this check are staff of Queensland Government staff who provide services for people with disability and Queensland Government funded disability advocacy services.

Queensland disability worker screening clearances are valid for three years. This means the first clearances issued will begin to expire from 1 February 2024.

You will be eligible to submit a renewal application up to 90 days before your current clearance card expires. Renewal applications received earlier than this will not be accepted.

Ensuring you submit a valid renewal

To ensure you can continue working, you must submit a valid renewal application. A valid renewal application must consist of the following:

  • Application is submitted prior to the expiry of your previous clearance card,
  • Your payment has been successfully made,
  • Your application has been successfully verified by your nominated employer

Before you start your renewal 

Before you apply to renew your Queensland disability worker screening clearance, you should:

  • Check your eligibility
  • Know your TMR Customer Reference Number (CRN)
  • Know your payment options

The quickest and easier way to renew your clearance is to log into the worker portal and complete the application online. Workers who don’t have online access can apply to renew their clearance using a manual application form.